Wednesday, January 07, 2009 | 9:01 p.m.

Succeeding in Your Business by Cliff Ennico

Home > Lifestyle Columns > Succeeding in Your Business
Please contact your local newspaper editor if you want to read Succeeding in Your Business's column in your hometown paper.
Cliff Ennico

Recently

  • Navigating the Web 2.0 Universe
    "I am looking to market a consulting business and am very interested in the various 'social networking' websites such as Facebook and MySpace as potential marketing vehicles. I confess, though, that I'm a bit confused by the sheer multiplicity …

  • Ten Things Your Relatives Will Be Looking For -- Frantically -- In An Emergency
    "My mom passed away just before the holidays. There are three children, and we get along really well, but we all live in different cities, and none of us live near Mom. Right after the funeral, the three of us gathered at Mom's house to try to …

  • Some Surefire Survival Strategies For Tough Times
    No doubt about it — it's getting pretty scary out there. People are cutting back on expenses, doing more things themselves that they used to "outsource" to small businesses like yours, and slowing down their payments for your …

  • When Selling a Business, Neither a Borrower Nor a Lender Be . . .
    "Last year, we sold our small-sized, family business corporation to two individuals. The deal was that they each pay us half of the purchase price for the business and get equal 50 percent ownership. While the first person paid his share all in …

A Management Checklist For Troubled Times

Clearly, the past several weeks have not been kind to small businesses (heck, they haven't been kind to ANY sort of business). There is a growing consensus that we are looking at some "hard times" in the world economy for at least the next several business quarters, and possibly longer.

If your business has experienced a falloff in sales, now is the time to take action. You will need to examine your business model very closely, and make whatever changes you feel necessary, no matter how painful that might be.

Here is a "checklist" of questions you should be asking yourself right now.

First, look at your customers.

Who are my most loyal customers, and what do they look like demographically? Are these groups going to grow or shrink in the coming years?

Have any new types of people started buying my products or services in the past several months? Would it make sense to target these groups as future growth opportunities?

If I am seeing less of a certain type of customer, why is that? Is there anything I can do to bring them back without drastically cutting prices?

Are people in this area looking for products and services that nobody is providing, and how difficult or costly would it be for me to provide them?

What are the products and services that people will still shell out hard money for even in difficult times like these, and how many of those can I provide?

Have I been saying "no" to people's requests for certain products and services? Should I change my mind and start offering these?

Are there any markets for my products or services (for example, overseas or on the Internet) that I haven't pursued aggressively enough?

Might there be uses for my products and services that I'm not aware of, and that might create new marketing opportunities?

Am I giving my customers too good a deal on any of my products and services? If so, can I possibly increase my prices and still beat the competition?

Am I spending too much time providing services to lots of small accounts when I should be working for fewer and bigger accounts?

Am I doing business with anyone who owes me money? If so, will putting the customer on a payment schedule resolve the situation? If not, should I fire the customer so as to focus my full attention on the customers who are paying their bills on time?

Next, look at your competitors.

What are my competitors' biggest liabilities and weaknesses? How do I take advantage of them?

What are my biggest liabilities and weaknesses? How do I keep my competition from taking advantage of them? If my competition is a lot stronger than I am, is now the time to sell out and either join them or strike out in another business direction?

Can I "leapfrog" the competition by offering new products and services that are better "fits" for people's current needs?

Next, look at your costs.

Do I really need all of the employees I currently have? Can I or a member of my family step in and do the work of some of these employees so we can reduce costs? Can I bring in my minor children to help out part-time on evenings and weekends? Are there software or other technology solutions that will do what any of my employees are doing for a fraction of the cost?

Do I really need an office or storefront for this business? Can I work instead out of a home office? Can I possibly negotiate a reduction in rent with my landlord?

Where are my customers coming from, and how are they hearing about my business? Where is the "fat" in my advertising budget, and what programs should be cancelled or renegotiated at this time?

Should I replace my landline telephone with a cellphone? Should I replace both with a low-cost computer-based telephone service such as Skype?

Am I taking advantage of every possible tax deduction I can take? Can I negotiate "flat fees" with my accountants, lawyers and other professional advisors? Instead of using a large firm where they bill by the heartbeat, can I save money by spreading my legal or accounting work among several local "solo practitioners" who work out of their homes?

Lastly, look at yourself.
If there are any notches left in your belt, now is the time to tighten them. If you have no notches left, drill some new ones.

Do I really need a new car this year? Should any of my credit card debts be "rolled over" into my home equity credit line so that I can reduce the overall rate of interest and deduct that interest on my taxes? Can I save money by converting from oil to natural gas heat? Can I get a lower quote on my homeowners' insurance premiums? Instead of a vacation, should I be taking tax-deductible classes that will enable me to learn new, more marketable skills that will generate new business?

Cliff Ennico (cennico@legalcareer.com) is a syndicated columnist, author and former host of the PBS television series "Money Hunt." This column is no substitute for legal, tax or financial advice, which can be furnished only by a qualified professional licensed in your state. To find out more about Cliff Ennico and other Creators Syndicate writers and cartoonists, visit our Web page at www.creators.com.

COPYRIGHT 2008 CLIFFORD R. ENNICO.

DISTRIBUTED BY CREATORS SYNDICATE, INC.




AddThis Social Bookmark Button RSS Get RSS Feed for Cliff Ennico Email updates Email me Cliff Ennico updates Comments Comments
Originally Published on Tuesday November 11, 2008

Editors Picks - Lifestyle Columns
Tales of Shocking Canine Behavior
Peter McKay
The Big Pick
Matthew Margolis
Recent Luck has Been Bad in Bordeaux
Robert Whitley
See All
More Cliff Ennico
Jan. `09
Su Mo Tu We Th Fr Sa
28 29 30 31 1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31
View By Month
About the author Print friendly format Write the author Email This Article to a friend
All newspaper editors want to know what their readers like. If you would like to read this feature in your local newspaper, please do not hesitate to share your enthusiasm with your local newspaper editor.

 

Shop Creators Syndicate



Also by Cliff Ennico: Money Hunt: 27 New Rules for Creating and Growing a Breakaway Business

Other titles from Cliff Ennico are available in our store. Click on the cover to the left to see more.


 
Wednesday, January 07, 2009 | 9:01 p.m.
About Creators | Privacy Policy | Contact Us | Editor's login | FAQ | En Español
Copyright © 2006 Creators.com. All Rights Reserved.
Web Development by JJCO